Terms & Conditions
Last Updated: 12 October 2026
1. Introduction
Welcome to Dwarkadhish Farsan & Sweets.
These Terms & Conditions govern your access to and use of our website:
By accessing our website, contacting us, or using any services made available through our website, you agree to these Terms & Conditions.
If you do not agree with these terms, please discontinue using the relevant website services.
2. Business Information
Business Name: Dwarkadhish Farsan & Sweet
Business Address: Opp Kulhad, Near Pizza Hut, Chatrapati Chowk, Shankar Kalate Nagar, Pune PCMC Ward No-75, Maharashtra-411057
Contact Number: 9724132581
Email: dwarkadhishfarsan@gmail.com
Website: https://dwarkadhishfarsan.in/
3. Products and Product Information
We offer farsan, sweets, snacks and other food products as described on our website or through our business communications.
We make reasonable efforts to provide accurate product descriptions, images, prices and other relevant information.
Product appearance, packaging and availability may vary depending on the product, ingredients, seasonal availability and production conditions.
Customers are encouraged to contact us if they require clarification about a product before making a purchase.
4. Product Pricing and Availability
Product prices will be communicated through the applicable product listing, quotation, menu or order confirmation.
Prices and availability may change from time to time. The applicable price for an order will be confirmed before the order is accepted.
If a pricing error or product availability issue is identified, we may contact the customer to clarify the issue before proceeding with the order or issuing any applicable refund.
Any additional delivery or service charges, where applicable, will be communicated before the customer confirms the order.
5. Orders and Order Confirmation
Orders may be placed through the ordering methods made available by our business, as applicable.
An enquiry, payment or submission of information does not necessarily mean that an order has been accepted.
An order will be considered confirmed when we communicate acceptance through the applicable channel.
We reserve the right to decline or cancel an order where necessary, including in cases of product unavailability, incorrect pricing, suspected fraudulent activity or circumstances beyond our reasonable control.
If payment has already been received for an order that we cannot fulfil, an applicable refund will be processed in accordance with our Refund, Cancellation and Returns Policy and applicable law.
6. Online Payments
Where online payments are available, payments may be processed through PayU or another authorized payment service provider made available to the customer.
Customers must ensure that the payment details they provide are accurate and that they are authorized to use the selected payment method.
Order or payment confirmation will be subject to the transaction status communicated by the payment service provider.
We do not ask customers to share their UPI PIN, banking password, CVV or other confidential payment credentials through telephone calls, messages or general website forms.
7. Cancellation, Returns and Refunds
Order cancellations, returns, replacements and refunds are governed by our Refund, Cancellation and Returns Policy, available on our website.
Food products require appropriate handling and storage. Requests involving damaged, incorrect, spoiled or potentially unsafe products will be reviewed on a case-by-case basis.
Nothing in these Terms & Conditions limits any consumer rights or remedies available under applicable law.
8. Delivery and Collection
Delivery or collection options, applicable charges and estimated timelines will be communicated during the applicable order process.
Delivery timelines may vary depending on location, product availability, order volume, weather and other operational circumstances.
Customers are responsible for providing accurate contact and delivery details where delivery is requested.
If an order is delayed or cannot be delivered, we will make reasonable efforts to communicate with the customer and determine an appropriate resolution.
9. Food Safety and Customer Responsibilities
Customers should follow any storage, handling and consumption instructions provided with our food products.
Please contact us promptly if you have concerns about a product’s condition, packaging or quality.
Customers with food allergies or dietary restrictions should contact us before purchasing and confirm the relevant ingredient information where available.
We cannot guarantee that products are free from all traces of allergens unless this has been specifically confirmed by us.
10. Website Use
You agree to use our website lawfully and not to:
- Use the website for fraudulent or unlawful purposes.
- Attempt unauthorized access to the website or its systems.
- Interfere with website operations or security.
- Submit false, misleading or unauthorized payment or order information.
- Copy or misuse website content in violation of applicable law.
We may restrict access to website services where reasonably necessary to protect our business, customers or website security.
11. Intellectual Property
Unless otherwise stated, website text, branding, logos, photographs and other content belonging to Dwarkadhish Farsan & Sweets may not be copied, reproduced, distributed or commercially reused without prior permission, except where permitted by applicable law.
Third-party trademarks and content remain the property of their respective owners.
12. Third-Party Services
Our website may use third-party services, including payment processing, hosting, analytics or other technical services.
Use of these services may be subject to the relevant third party’s terms and privacy policy.
We are not responsible for independent third-party services beyond the responsibilities imposed on us by applicable law.
13. Limitation of Liability
We will make reasonable efforts to maintain accurate website information and reliable services.
To the extent permitted by applicable law, we are not responsible for losses arising from circumstances beyond our reasonable control, inaccurate information supplied by customers, or interruptions caused by third-party services.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including applicable consumer protection requirements.
14. Privacy
Personal information submitted through our website or in connection with our business may be handled in accordance with our Privacy Policy.
Please review the Privacy Policy to understand how information is collected, used, retained and shared where applicable.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, website, services or applicable legal requirements.
Updated terms will be published on this page with a revised date. Changes will apply subject to applicable law.
16. Governing Law and Disputes
These Terms & Conditions are subject to the laws applicable in India.
Any dispute will be addressed in accordance with applicable law and the jurisdiction of the competent courts or authorities, subject to mandatory consumer protection rights and other applicable legal requirements.
17. Contact Us
For questions regarding these Terms & Conditions, products, payments or orders, please contact us:
Dwarkadhish Farsan & Sweet
Address: Opp Kulhad, Near Pizza Hut, Chatrapati Chowk, Shankar Kalate Nagar, Pune PCMC Ward No-75, Maharashtra-411057
Phone: 7276338938 / 9724132581
Email: dwarkadhishfarsan@gmail.com
Website: https://dwarkadhishfarsan.in/